Update - We are continuing to monitor for any further issues.
Jun 15, 2026 - 13:58 UTC
Update - We are continuing to monitor for any further issues.
Jun 15, 2026 - 13:53 UTC
Monitoring - Data restoration is complete. Dashboards and reporting are fully operational. Polaris SCA automatic KB synchronization is still temporarily paused and will be re-enabled in the upcoming days. We are monitoring system stability.
Jun 12, 2026 - 19:37 UTC
Update - Dashboard and report data restoration, full synchronization, and interim restoration testing are in progress. Polaris SCA automatic synchronization with the Black Duck KnowledgeBase is temporarily paused; however, KB updates continue to be applied with new scans and data continues to be intact. An update on the restoration progress will be shared on June 12th.
Jun 11, 2026 - 18:38 UTC
Update - Dashboard and report data restoration remains in progress. During final synchronization steps on June 9, 2026, we identified an issue that requires additional troubleshooting, which will extend the overall completion timeline.
Current status:
- No data has been lost. Once synchronization is fully restored, all data—including activity generated during the disruption period will be reflected in dashboards and reports.
- SBOM reports are fully functional and up to date.
- Data through June 5, 2026 has been successfully synchronized; work is ongoing to process data from June 5, 2026 to present.
- There is no impact to scans, workflows, or other Polaris platform functionality.
- Multiple remediation paths are being executed in parallel to accelerate resolution and strengthen data synchronization reliability.
We recognize the impact this issue is having and are treating resolution as a top priority, with dedicated teams actively working toward full restoration.
Jun 10, 2026 - 15:49 UTC
Update - Dashboard and reporting data restoration is nearly complete. Our team is performing final synchronization and validation to confirm full accuracy before restoration is confirmed. We will provide a further update by Tuesday, June 10.
Core platform functionality remains unaffected and no data loss is expected.
Jun 09, 2026 - 01:05 UTC
Update - We are continuing to work on a fix for this issue.
Jun 08, 2026 - 18:14 UTC
Update - Our engineering team continues to work on restoring full dashboard and reporting data synchronization. Recovery efforts are advancing, and we will provide a further update on our progress by Monday June 8. All other modules and services continue to operate normally
Jun 07, 2026 - 15:29 UTC
Update - Our engineering team continues to work toward full restoration of dashboard and reporting data synchronization. While recovery is still in progress, we remain focused on resolution and will provide a further update by Sunday, June 7. All other modules and services continue to operate normally.
Jun 06, 2026 - 16:42 UTC
Identified - Our engineering team has identified the root cause of the issue currently affecting dashboards and reporting. We are actively working to restore full data synchronization to these services, and are seeing measurable progress from these efforts. All other modules and services continue to operate normally. We appreciate your patience and will provide a update as additional information becomes available.
Jun 05, 2026 - 14:00 UTC
Investigating - Our Dashboarding and Reporting module has been experiencing issues. Engineering is actively investigating, and we don't have a restoration ETA at this time. All other modules are operating normally. We'll post our next update by 6:00pm EST, 4th June, 2026. We apologize for the disruption and appreciate your patience.
Jun 04, 2026 - 16:27 UTC