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We are pleased to confirm that the previously reported issue affecting Polaris Dashboards and Reporting service. has been fully resolved, and normal service has been restored as of 24 Aug 2026.
All systems are now operating as expected. Our teams will continue to monitor closely to ensure ongoing stability.
We appreciate your patience and understanding throughout this incident. Should you experience any further issues, please contact our support team.
Posted Aug 27, 2026 - 16:03 UTC
Update
We are continuing to investigate this issue.
Posted Aug 20, 2026 - 14:50 UTC
Investigating
We are currently experiencing an issue affecting Polaris Dashboards and Reporting service. As a result, insights reports don't include the results.
Our engineering team is actively investigating and working to restore normal operation as quickly as possible. At this time, no other Polaris services are impacted, and no data loss is expected.
We will continue to provide updates as more information becomes available
We appreciate your patience as we work through this.
Posted Aug 20, 2026 - 14:17 UTC
This incident affected: Polaris: North America (Dashboards and Reporting) and Polaris: Europe (Dashboards and Reporting).