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We are pleased to confirm that the previously reported issue affecting SCA KB Liveness Test Failed has been fully resolved, and normal service has been restored as of 04:05 PM UTC.
All systems are now operating as expected. Our teams will continue to monitor closely to ensure ongoing stability.
We appreciate your patience and understanding throughout this incident. Should you experience any further issues, please contact our support team.
Posted Oct 15, 2026 - 16:07 UTC
Monitoring
We are pleased to confirm that the previously reported issue affecting SCA KB Liveness Test has been fully resolved, and normal service has been restored.
All systems are now operating as expected. Our teams will continue to monitor closely to ensure ongoing stability.
We appreciate your patience and understanding throughout this incident. Should you experience any further issues, please contact our support team.
Posted Oct 15, 2026 - 13:19 UTC
Update
We are continuing to work on the previously reported service degradation affecting For SCA KB Liveness Test Failed.
We will share the next update as further progress is made. Thank you for your continued patience.
Posted Oct 15, 2026 - 12:09 UTC
Investigating
We are currently investigating a service degradation that may be affecting For SCA KB Liveness Test Failed
The issue was detected by our monitoring teams at 5:05 AM EST (3:35 PM IST), and we are actively assessing the scope and customer impact.
A further update will be provided within 60 Minutes, or sooner as new/additional information becomes available.
We appreciate your patience as we work through this.
Posted Oct 15, 2026 - 11:02 UTC
This incident affected: Black Duck SCA Services: North America (Scan Service).